Don Davis PhD, MBA – Medium

Don Davis PhD, MBA

Don Davis PhD, MBA

Enhancing Customer Service with Chatbots

Did you know that 85% of customer interactions are expected to be handled without a human agent by the end of 2023? In the burgeoning field…

23 min readMar 23, 2024

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Enhancing Customer Service with Chatbots

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Don Davis PhD, MBA

Innovative Lead Generation Strategies

Would it surprise you to learn that, according to a recent report, over 60% of marketers consider generating leads and traffic their…

12 min readMar 23, 2024

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Innovative Lead Generation Strategies

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Don Davis PhD, MBA

GOAL! What you want to be done

5 min readFeb 8, 2021

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Don Davis PhD, MBA

Innovation — Jobs to be done (JTBD)

https://5280lsc.com

2 min readJan 26, 2021

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Innovation — Jobs to be done (JTBD)

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Don Davis PhD, MBA

Creative or Reactive

https://5280lsc.com

2 min readJan 26, 2021

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Creative or Reactive

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Don Davis PhD, MBA

Measure & Implement

https://5280lsc.com

2 min readNov 25, 2020

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Measure & Implement

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Don Davis PhD, MBA

A Hero’s Journey

https://5280lsc.com

2 min readNov 25, 2020

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A Hero’s Journey

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Don Davis PhD, MBA

Stopping at the Gate

https://5280lsc.com

3 min readNov 3, 2020

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Stopping at the Gate

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Don Davis PhD, MBA

Shrink, Hide or Grow

In these times, when speaking with Life Science Executives, I see three approaches that leaders are taking shrink, to hide, or to grow…

2 min readNov 1, 2020

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Shrink, Hide or Grow

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Don Davis PhD, MBA

Don Davis PhD, MBA

Digital Marketing & Process Improvement Expert: Streamlining systems & untangling processes for operational efficiency & goal achievement with clarity.

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