Innovation — Jobs to be done (JTBD)

Don Davis PhD, MBA
2 min readJan 26, 2021

https://5280lsc.com

In Clayton Christensen’s book, The Innovator’s Dilemma, he describes two parts of the Dilemma:

Value to innovation is an S curve that takes a lot of iterations.

Incumbents have the luxury of customers but high expectations of annual sales.

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Don Davis PhD, MBA

Digital Marketing & Process Improvement Expert: Streamlining systems & untangling processes for operational efficiency & goal achievement with clarity.